Strategic Objectives
NACCC has four strategic objectives which were agreed by the board and the chief executive at a review day in March 2010.
These are to:
- Promote high quality, child-focused contact related services
- Support local child contact centres and services
- Improve the profile of NACCC and influence decision-making
- Ensure NACCC has the organisational strength to meet objectives 1 - 3
These objectives are the result of our track record and key achievements:
- Introduction of national standards for supported child contact centres to provide quality assurance
- Devising of enhanced national standards for supervised child contact centres and services
- Implementation of associated accreditation process for centres to demonstrate their quality
- Ongoing individual and group training related to contact centre activity and standards
- Establishment of protocols and relationships with key referrers: judiciary, family lawyers and CAFCASS
- Agreement with referrers of need for child contact centres to become accredited
- Provision of an information line and Criminal Records Bureau umbrella service for members
- Production of specific subsidised publications for members
- Attracting funding to distribute to child contact centres
- Recognition and funding by central government
- Lobbying of key decision-makers


