Strategic Objectives

NACCC has four strategic objectives which were agreed by the board and the chief executive at a review day in March 2010.

These are to: Blank

  1. Promote high quality, child-focused contact related services
  2. Support local child contact centres and services
  3. Improve the  profile of NACCC and influence decision-making
  4. Ensure NACCC has the organisational strength to meet objectives 1 - 3

These objectives are the result of our track record and key achievements:

  • Introduction of national standards for supported child contact centres to provide quality assurance
  • Devising of enhanced national standards for supervised child contact centres and services
  • Implementation of associated accreditation process for centres to demonstrate their quality
  • Ongoing individual and group training related to contact centre activity and standards
  • Establishment of protocols and relationships with key referrers: judiciary, family lawyers and CAFCASS
  • Agreement with referrers of need for child contact centres to become accredited
  • Provision of an information line and Criminal Records Bureau umbrella service for members
  • Production of specific subsidised publications for members
  • Attracting funding to distribute to child contact centres
  • Recognition and funding by central government
  • Lobbying of key decision-makers