About Us

Promoting safe child contact within a national framework of Child Contact Centres

NACCC is the supporting membership body for around 350 child contact centres and services located throughout England (including the Channel Isles), Wales and Northern Ireland. It is the largest in Europe. For details of centres in Scotland please visit Relationships Scotland.

Child contact centres and services are neutral places where children of separated families can enjoy contact with their non-resident parents and sometimes other family members, in a comfortable and safe environment. Over four thousand volunteers and staff work in these centres and over seventeen thousand children use them each year.  They are run by a variety of independent organisations that form the membership of NACCC, along with affiliated members such as family lawyers, CAFCASS, CAFCASS CYMRU and the judiciary.

Child contact services are classified into two distinct categories, supported and supervised, so that families can be referred to an appropriate environment and level of support. Special interest groups of NACCC include the Welsh Network and the Northern Ireland Network of child contact centres.

NACCC is a founder member of CEPREP, the European Confederation of Child Contact Centres. 

Our values are:

  • Ensuring safety
  • Child centred within the family
  • Promoting equality, celebrating diversity
  • Independent and impartial
  • Respecting individuals, preserving confidentiality
  • Valuing and supporting voluntary service
  • Sharing skills and expertise to achieve better outcomes for children and their families